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Terms & Conditions

Welcome to Sun Vegas, a UKGC-regulated online casino brand. By using our website or mobile app, you agree to these Terms and Conditions. Please read them carefully before playing.

Acceptance of the Terms

By registering an account with us, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or mobile app.

Eligibility Requirements

Only individuals aged 18 years or older can register for a Sun Vegas account. We may request proof of age during the registration process.

Minimum Age Requirements

By registering an account with us, you confirm that you are at least 18 years old and eligible to play online games in your jurisdiction.

Geographic Restrictions

Sun Vegas is available only to residents of the UK and Ireland. If you are accessing our website or mobile app from outside these countries, please note that we may restrict access to certain features or content.

Account Registration Rules

To register for a Sun Vegas account, follow these steps:

  1. Click on "Join Now/Register"
  2. Enter your name, date of birth, email address, phone number, postcode/country, username, and password
  3. Accept the terms, privacy policy, verification requirements, and cookie policy
  4. Deposit funds to activate your account

One-Account-Per-User Policy

You can only have one Sun Vegas account per person. We may cancel or suspend any accounts found in breach of this rule.

Identity Verification and KYC

To verify your identity, we may request documents such as a passport, driver's license, utility bill, or bank statement. You must provide accurate information to avoid account suspension or closure.

Account Accuracy Obligations

You must ensure that all information provided during registration is true, complete, and up-to-date.

Account Security Responsibilities

Keep your login credentials secure by protecting them from unauthorized access.

Login Credentials and Password Protection

Use strong passwords for your Sun Vegas account. Do not share or disclose your password to anyone.

Restricted Behavior and Prohibited Activities

We may restrict or cancel accounts engaged in the following activities:

  • Multi-accounting
  • Collusion with other players
  • Abusing bonuses or promotions
  • Manipulating gameplay results
  • Using cheats, hacks, or exploits

Bonus and Promotion Rules

To participate in our bonus offers, follow these conditions:

  • Claim your bonus within 7 days of registering for an account (or as specified on the promotion page)
  • Wager at least £10 to qualify for certain bonuses
  • Meet any wagering requirements before withdrawing winnings from a bonus
  • Abide by all other terms and conditions associated with individual promotions

Bonus Abuse Prevention

We reserve the right to cancel or modify bonuses if we suspect abuse or unfair advantage.

Deposits and Withdrawals 

Sun Vegas accepts various payment methods, including debit cards, PayPal, Skrill, Neteller, paysafecard, MuchBetter, ecoPayz, bank transfer, Trustly, and Neosurf. You can withdraw funds using these same payment methods.

Verification Before Withdrawals

Before making a withdrawal, we may require you to verify your identity or provide additional documentation to confirm account ownership.

Processing and Review Procedures

We will review all transactions for accuracy and fairness before processing withdrawals. This process usually takes 24 hours to 48 hours (or up to 5 working days in some cases).

Responsible Gambling Expectations

Sun Vegas supports responsible gambling practices. If you feel that your gaming habits are becoming problematic, please contact our customer support team.

Self-Exclusion and Account Restrictions

To self-exclude or restrict your account, follow these steps:

  1. Contact our customer support team via phone, email, or live chat
  2. Provide documentation to confirm the change in request (if required)
  3. Confirm the changes in writing to us

We may also restrict accounts if we suspect any form of abuse, collusion, or other prohibited activities.

Game Fairness and RNG Systems

All games offered by Sun Vegas are independently tested for fairness using Random Number Generator (RNG) systems. We work with reputable testing organizations to ensure compliance with industry standards.

Technical Interventions or Voided Gameplay

In the event of a technical issue, we reserve the right to cancel any gameplay results and void winnings if necessary.

Suspension or Closure of Accounts

We may suspend or close accounts engaged in prohibited activities or found in breach of these Terms and Conditions.

Intellectual Property and Platform Ownership

Sun Vegas owns all rights, including intellectual property and brand identities. Any use or reproduction without permission is unauthorized and forbidden.

Limitation of Liability

To the fullest extent permitted by law, Sun Vegas shall not be liable for any direct or indirect damages resulting from:

  • Technical failures
  • Data loss or corruption
  • Withdrawal delays
  • Losses incurred while playing games

We will exercise our best efforts to prevent such events and maintain compliance with industry standards.

Modification of Terms

Sun Vegas reserves the right to modify, update, or replace any section of these Terms and Conditions. We will notify you via email (or other means) when changes occur.

Contact or Support Guidance

For all customer support inquiries, please contact us:

  • Phone
  • Email
  • Live chat